Data Protection

 

CAN INSURANCE GROUP EE is committed to protecting and respecting the privacy of your personal data and information, taking all necessary technical and organizational measures for this purpose.

 

Please find below a detailed explanation of the use of personal data collected during the conclusion and execution of your insurance policy:

 

Purposes of Processing: The primary purpose of processing is the conclusion and maintenance of the insurance contract and the management of insurance claims handled by CAN INSURANCE GROUP EE under this contract. Specifically, the purposes include:

a) The assessment of risk as part of the requested insurance contract, the determination of general and specific terms, as well as the appropriate premium.

b) The management of the insurance contract throughout its duration or even after its termination, including the assessment, review, and settlement of claims in the event of the insured risk occurring, or the payment of the sum assured as per the contract.

c) Compliance of CAN INSURANCE GROUP EE with obligations imposed by the applicable legislative and regulatory framework and the prevention of insurance fraud.

d) Research that CAN INSURANCE GROUP EE may conduct regarding other past or future insurance applications submitted by me.

 

Source of Information: CAN INSURANCE GROUP EE collects your personal data included in your insurance application, the accompanying documents, and any other data you have or will provide in the future, either verbally or through any other means, written or electronic, through its employees, collaborating insurance intermediaries, brokerage firms, and associates, or any other authorized person. CAN INSURANCE GROUP EE also requests and collects, exclusively for the fulfillment of the processing purposes, data from third parties, either collaborating or non-collaborating, such as appraisers, insurance intermediaries, insurance companies, and public authorities.

 

Types of Data Processed: The processing of your data by CAN INSURANCE GROUP EE includes the following categories:

a) Identification Data, e.g., name, surname, date of birth, ID card/passport number, social security number (AMKA), tax identification number (TIN).

b) Contact Data, e.g., email address, mailing address, telephone/fax numbers.

c) Payment Data, e.g., bank account numbers, debit/credit cards, and other banking details.

d) Insurance Data, i.e., data necessary for the conclusion and management of the insurance contract, such as financial/asset information, driving history, traffic accident records, employment/professional data, health data, etc.

e) Settlement Data, i.e., data necessary for managing insurance claims, which may be included in the insurance application, claim reports, compensation applications, and their supporting documents.

 

Recipients: Your data may be disclosed:

a) To other insurance companies upon submission of a lawful request.

b) To the headquarters of CAN INSURANCE GROUP EE for statistical purposes.

c) To public/judicial authorities within or outside the EU.

d) To the Hellenic Association of Insurance Companies.

e) To service providers collaborating with the company, within and outside the EU, for the lawful operation of the insurance contract, such as insurance intermediaries, lawyers, investigators, appraisers, etc.

 

Processing Duration: CAN INSURANCE GROUP EE will collect, store, and generally process your data for a period of up to twenty (20) years from the termination of the insurance contract in any manner, and for up to five (5) years in the case of non-conclusion of the insurance contract, unless a legal dispute is pending beyond the aforementioned processing periods, in which case processing will continue until its resolution by a final court decision.

 

Data Subject Rights: You have the right to withdraw your consent at any time. If the withdrawal of consent occurs during the pre-contractual stage, CAN INSURANCE GROUP EE reserves the right to refuse the conclusion of the contract. Additionally, you are informed of the following rights, as they apply under the conditions set forth in the General Data Protection Regulation (GDPR / EU 679/2016) and the relevant provisions of Law 4624/2019. Specifically, you have the right to:

 

  • Access your personal data held, retained, and processed by CAN INSURANCE GROUP EE.
  • Request the correction of inaccurate or outdated data concerning you or the completion of incomplete data.
  • Request the deletion of your data from the records of CAN INSURANCE GROUP EE, provided that their processing is no longer necessary for the purposes for which they were collected.
  • Request the restriction of the use of your data in cases where you contest their accuracy.
  • Receive the data you have provided in a structured, commonly used format.

Any request to exercise your rights must be made in writing and signed. You will receive a response within 30 days, either fulfilling your request or providing a lawful reason why it cannot be fulfilled.

For exercising your rights, you may contact our Data Protection Officer via email at dpo@caninsurancegroup.com.

You also have the right to contact the Hellenic Data Protection Authority at www.dpa.gr.